Frame - Find Your Shot
Support · last updated 29 October 2026
A simple camera for people who make films. Choose your aspect ratio, shoot, and keep the original.
Need help?
Email mail@jameslewisdesign.co.uk. Please say which iPhone you have and what you were doing. A screenshot helps a great deal.
Quick answers
How do I change the aspect ratio? Tap the box at the bottom of the screen and choose from the list.
Where are my photos? The cropped copy is in your Photos app. The full original, and every FRAME you make later, are in Frame’s own library (the square button in the bottom corner).
How do I crop a photo differently? Open it in Frame’s library and tap New FRAME.
Why aren’t my shots in Photos? Frame includes 5 free saves to Photos. After that, shots are kept safely in Frame until you unlock. Then you can select them and save them to Photos.
How do I unlock? Tap the bottom box, then Unlock. It’s a one-time purchase with no subscription. Use Restore Purchases if you’ve bought it before.
How do I get the tips back? Tap the bottom box, then Settings, then Show tips again.
Why is there no RAW option on my iPhone? Only some iPhones can capture RAW. Frame hides the option on the others.
My video has no sound. Open Settings, then Frame, and allow Microphone.